Returns & Exchanges

At Egypt, we take pride in the freshness and quality of our food products, but if you are not satisfied with your order, we offer a hassle-free return process within 24 hours of delivery. Please note that due to health and safety regulations, perishable items must be inspected immediately upon receipt to qualify for a refund.

Return Process

• 1.
  Contact Customer Support

  Reach out to our support team via our website or mobile app within 24 hours of receiving your order to initiate a return request.

• 2.
  Provide Proof of Purchase

  Submit a photo of your receipt along with clear images of the product and its packaging to help us verify the quality concern.

• 3.
  Schedule a Pickup

  Once your request is approved, our delivery partner will coordinate a time to collect the item from your doorstep at no additional cost.

• 4.
  Receive Your Refund

  After the item is inspected at our facility, we will process your refund to your original payment method or as store credit within 3-5 business days.